Privacy Policy

Usage of Site Contents

The decision to explore our homepage is entirely up to you. Our Conditions of Use and this notice govern any privacy disagreement. Damage caps, dispute arbitration, and the relevant state legislation are all included in this. The customer should get in touch with us as soon as possible if they have any questions about the privacy policy. Our customer care representatives will be delighted to assist customers. It is advised that customers read our policies each time they visit the site to make a purchase because they are subject to change at any moment.

The business collects data on the technical effectiveness of our service and website, as well as navigational data about where people go on it. (i.e. time to connect and time to download pages). We can use this information to determine which sections of our company's website receive the most traffic, which improves our understanding of our clients. This also enables us to raise the caliber of sites that are subpar in some manner. Unless otherwise stated, the Company owns, controls, or has a license for all materials, including images, illustrations, designs, icons, photographs, written content, and other materials that are a part of this site (collectively, the "Contents").

This website and all of its contents are only meant to be used for private, non-commercial purposes. The customer is only permitted to use the downloaded Contents and other materials from the Site for personal use. Any such downloading or copying does not grant the customer any ownership rights, titles, or interests in any downloaded files or software. The client is not permitted to copy the website, its contents, or any related software (aside from as stated above), publish, transmit, distribute, display, alter, or create derivative works of them.

Testimonials

The Company shall retain ownership of all feedback, suggestions, ideas, and other submissions (collectively, "Comments") disclosed, submitted, or offered to Our Company on or through this Site or in any other way in association with your use of this Site.

The Company will be the sole owner of all rights, titles, and interests in and to the Comments, and its use of them for business or other purposes will not be constrained in any way. The Company is not and will not be obligated to:

• Please keep any comments confidential.
• To provide remuneration to users for any comments or
• To reply to any comments made by users.

The business may also use customer endorsements and logos on other online and offline sites.

Digital Communications

The customer begins electronic communication with our business the moment they browse our website or send emails to one of our contacts. The client is compelled to receive our correspondence online. The client and Our Company will interact via email or by posting notices on this website. The client acknowledges that all agreements, notices, disclosures, and other pertinent communications meet all legal requirements and are therefore equivalent to a written legal statement.

Copyright/Trademarks

This business or its content suppliers own all of the content on this website, which is protected by local and international copyright laws. This content includes text, graphics, logos, button icons, images, digital downloads, data compilations, and software. All of the content on this website is the sole property of the business, and it is safeguarded by Australian and international copyright laws. The company or its software suppliers own all of the software used on this website, which is protected by Australian and international copyright regulations.

The trademark names used on our sites belong to the various companies or their subsidiaries and cannot be used in connection with any goods or services provided by businesses that are not a part of those companies.

The Account

The user is exclusively responsible for their use of the site, for safeguarding the privacy of their account and password, for limiting access to their computer, and as the client agrees, for all activities that take place under their account or password.

Copyright disputes

The Company and its affiliates are respectful of other people's creative property. Please refer to our Notice and Procedure for Making Claims of Copyright Violation if any site visitor feels that their work has been duplicated in a manner that violates their copyright.

Refund Procedure

With our unlimited free Revision Policy, which enables you to make changes to your initial design brief without paying a fee through your account area, design-cruise.com guarantees 100% customer happiness.

Your entire design order amount will be refunded in the event that there are any duplicate charges as a result of processing errors, any unique designing requirements are not met, or your design order cannot be completed in accordance with the delivery policy.

Within five days of the completion of your initial designs, you have the option to seek a refund if you are unhappy with any design services offered by design-cruise.com. If a refund request is not received within five days of the delivery of your initial designs, it will be presumed by both parties that you are happy with them. The same refund policy that applies to solo packages will also apply to any Special or Combo packages.

Your reimbursement would be handled in accordance with the table below:

All refund claims will be honored in accordance with the following scheme:

• You would be eligible for a full refund (less a 10% service and processing charge) if your request for a refund was made before the delivery of the initial concept.
• You would be eligible for a refund of 66% (less a 10% service and processing charge) if your refund request was submitted within 48 hours.
• You would be eligible for a 33% refund (less a 10% service and processing charge) if your request for a refund is submitted within 48 to 120 hours of receiving the original design.
• We don't accept refund requests after 120 hours of your initial design delivery, but since we aim for 100% customer satisfaction, we urge you to get in touch with us if you have any problems.
• Please be aware that the related project will be abandoned outright and the files will be kept in an archive folder if there is no response from the client/customer for 14 days (barring any emergency, demise, or notification). A $300 re-registration fee must be paid by the client/customer in order to restart the procedure.

Any refund demands must be made known to the support team. Based on the violation of your user agreement, design-cruise.com reserves the right to accept or deny your request in each individual instance. How to request a return

Claim your refund specifying your concern by contacting us via any of the following two modes:

Please ensure you satisfy the following requirements to ensure your refund request is approved:

Contact us using one of the two methods listed below to request your reimbursement while describing your issue.

• Dial +1-407-768-2639 right away
• To begin a conversation now, click Live chat.
• We will do our best to allay your worries instantly by applying our revision policy, or else our refund department will send you an email approving your request for a refund.

After the refund, Design Cruise would obtain your design rights, and you would not be permitted to show any iteration of the company's design. Let's clarify further that:

• You acknowledge that, upon such transfer of the design rights to the Company, you shall have no right (direct or indirect) to use any response or other content, work product, or media, and shall have no right, title, or interest in or to any such response or other content, work product, or media./li>

Please click here to reach us if you have any queries or concerns about our refund policy.

Measures for Consumer Data Safety

We are mindful of your private rights. Therefore, we don't give your identity or contact information to anyone else. Additionally, we treat the information you provide as private. The information you provide will only be used to better understand your needs and tailor our services to meet them. We make sure to adhere to PCI and consumer data security standards.

It is hereby stated that our business does not permit its agents to obtain any sensitive data, such as credit card numbers, from our clients. As a result, we caution our clients against disclosing any information of a sensitive or confidential character to our staff. If you choose to do so, you do so at your own peril, and our business is not responsible for any misuse.

Phrase Policy

We have a rule against using real names to make sure of the following:

• We employ pseudonyms to prevent unnecessary confusion and hassle for our customers when they are given a new account manager; this enables them to stay in touch with a single point of contact and easily recall their identity.
• Additionally, the use of pseudonyms helps us show a consistent organizational culture since our staff is made up of individuals from various geographical and cultural backgrounds.
• Any of our production or support centers around the world may receive your ordered work to ensure high-quality delivery. They are also required by an NDA to treat client information with the utmost confidentiality.